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Smith.ai

Customer engagement powered by AI

Address: P.O. Box 1296, Los Altos, California 94023-1296, United States

Smith.ai is a superior 24/7 virtual receptionist service that specializes in converting new potential clients who call, text, or chat on your website. Our professional, friendly North America-based receptionists do much more than answer calls and take messages — we screen potential clients based on your criteria, schedule appointments on your calendar, take payments for consultations and services, and make outbound calls to follow-up quickly with online leads.In addition, we offer many other services to deliver a complete, multi-channel receptionist solution for your business so our agents sound just like "in-house," but even better!Our offerings include:24/7 answering for phone calls, website chats, Facebook messages, and SMSBilingual services (English & Spanish)Options to answer all calls, after-hours, or overflow (i.e., we ring you first)Free spam and sales call blockingLead qualification and intake form completionAppointment schedulingPayment collectionText and email follow-up after callsConflict checks (for law firms)Google Analytics & Tag Manager integrationCall intelligence and analyticsOutbound calling and outreach campaignsClient dashboard with activity detailsChat funnel performance trackerChat API & Zapier integrationsPartner portal: Marketing agencies can access clients' conversation data for improved campaign performance (optional)

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