Bunnyfoot

We help our clients deliver positive, profitable and superior experiences – online and off – by applying user-centred design (UCD) methods alongside a framework for incorporating usability and persuasive and emotional design.UX STRATEGY AND PLANNINGCreate an evidence-based UX strategy for your products/services.Get a consensus on your value proposition, validate and improve it, discover “what good looks like”, and plan the way forward.CUSTOMER / USER RESEARCHTo deliver excellent experiences, you need to understand your customers. This can only be done through research.We conduct effective user/customer research to uncover the true behaviours of your customer base – delivering insights you can act on.EXPERIENCE AND SERVICE DESIGNA full set of UCD services to take you from initial concept all the way to launch. This includes customer research, modelling, information architecture, interaction design and prototyping – with integrated customer testing at each stage.UX / USABILITY TESTINGA focus on evidence, not opinions.We test real people, while they perform real tasks. We observe what they actually do, then we analyse the results (the evidence) and make actionable recommendations.UX CONSULTANCYThe work we do is always objective, informed and actionable.Our expert consultancy services include usability/UX evaluations, persuasion and emotion evaluations, design thinking, competitor benchmarking and accessibility audits.SUPPORTING YOUR UX TEAMWe can also provide your team with support throughout a UX-focused project. We can do this through UX training, research studio hire and participant recruitment, lab-builds and mentoring.