Business & Services Solutions

Address: BSS, 16 Rue Ibn Zohor, Zone Industrielle, Kram, La Goulette, 2046, Tunisia

BSS is one of the main multichannel and multilingual BPO’s company in Tunisia. Based on the experience gained and to respond to new market needs, BSS founded in 2012 a contact center dedicated to Business Process Optimization (BPO). Our offshore outsourcing company was founded by experienced managers with more than 15 years track record in cloud-based contact center outsourcing operations. As specialists in the outsourcing of customer relationship management, we make sure our clients businesses succeed by providing high-quality, integrated and effective business process outsourcing solutions. We specialize in Customer care, Back-office, Technical Support, Marketing and Sales processes for both B2C and B2B operations.Business and Services Solutions is a Multichannel (Voice, Chat, Email, Social Media, etc.), Multiservice (Customer Care, Telesales, Retention,) and Multilingual Contact Center (French, English, Arabic, Spanish, Italian, German, etc.). The company currently has one main operating headquarter in Tunis. Our main site is located at exactly 10 minutes’ drive from the Airport of Tunis Carthage and includes over 250 workstations and 300 employees.